General Terms and Conditions (GTC)
1. Scope
These General Terms and Conditions (GTC) apply to all orders placed by consumers (§ 13 BGB) via our online shop KeyDoodle (owner: Ramon Sinai, Am Ecksoll 10, 22145 Stapelfeld).
2. Conclusion of contract
The presentation of the products in the online shop does not constitute a legally binding offer, but rather a non-binding invitation to place an order.
A purchase contract is concluded as soon as we confirm your order by email or ship the product.
3. Personalization & Customer Responsibility
The products offered are individually crafted unique pieces based on customer drawings. You are responsible for the quality and suitability of the uploaded template. Please note that minor deviations in shape and engraving may occur during the manufacturing process.
4. Prices and payment terms
All prices are final prices. Due to the application of the small business regulation according to Section 19 of the German Value Added Tax Act (UStG), no sales tax is shown.
Payment is made in advance or via the payment methods offered in the shop. Production begins only after receipt of payment.
5. Shipping & Delivery Time
Shipping conditions and delivery times are listed under "Shipping Information." Shipping is based on individual production.
Delays due to rework or external supply chains (e.g. by the manufacturer) do not entitle the customer to withdraw from the contract, provided that the delay is reasonable.
6. Right of withdrawal
According to Section 312g Paragraph 2 No. 1 of the German Civil Code (BGB), there is no right of withdrawal for contracts for the delivery of goods that are not prefabricated and have been individually manufactured for you.
There is therefore no right of return or exchange.
7. Warranty
Statutory warranty rights apply. For custom-designed items, variations in craftsmanship are not considered defects.
8. Copyright / Rights of Use
By uploading the child's drawing, you confirm that you are authorized to use it and that no third-party rights are violated. You grant us the right to use the file exclusively for the production of the product.
9. Liability
We are liable without limitation for intent and gross negligence. For simple negligence, we are only liable for breaches of essential contractual obligations and only up to the amount of foreseeable damage.
10. Final provisions
The law of the Federal Republic of Germany applies. The contract language is German.
Should individual provisions of these General Terms and Conditions be invalid in whole or in part, the validity of the remaining provisions shall remain unaffected.